Middle TN RTA Customer Comments and Complaints

RTA Customer Care Comments/Complaints Form

Please complete this form below. Fields marked in an asterix(*) are required.

You must check the "I'm not a robot" at the bottom of the survey before submitting your comments.

*1. Your Contact Information

*First Name:
*Last Name:
*Email Address:
*Phone Number:
City:

2. Commendation, Complaint or Suggestion

Commendation

Complaint

Suggestion

Other (please specify)

*3. Which Route type were you riding?

5. What is the direction of the service?

To Downtown

From Downtown

Other (please specify)

6. If you had an incident, when did it happen?

MM	DD	YYYY	hh	mm	AM/PM
/	/	/	:

*7. What is your boarding location?
(Example: Stop/Station Name, Intersection, Name of Park & Ride)

8. Do you know the vehicle number? (If applicable.)

9. Do you know the operator's badge number? (If applicable.)

*10. Please enter a brief description of your Commendation, Complaint or Suggestion.

*11. Do you wish to be contacted by RTA?

Regional Transportation Authority of Middle Tennessee
430 Myatt Drive ~ Nashville, TN 37115 phone: (615) 862-8833 fax: (615) 862-6208 email: rta@nashville.gov

In association with TDOT (Tennessee Department of Transportation), FTA (Federal Transit Administration), and MPO (Nashville Area Metropolitan Planning Organization)
RTA is a Clean Air Partner of Middle Tennessee and a Clean Air Partner of Williamson County
©2011-2021 Regional Transportation Authority of Middle Tennessee