Civil Rights — Non-discrimination Policy

Title VI Plan           Title VI Complaint Form          Title VI Public Notice - English / Spanish

The Nashville Metropolitan Transit Authority (MTA) provides public transportation services to citizens and visitors in Nashville- Davidson County by offering more than 50 bus routes, including 10 which travel outside of the county through a contract with the Regional Transportation Authority of Middle Tennessee (RTA).

The MTA and RTA are committed to ensuring that no person is excluded from participation in, or denied the benefits of its services or programs on the basis of race, color, or national origin as afforded under Title VI of the Civil Rights Act of 1964.

Any person who believes they have been excluded from, denied the benefits of, or been subjected to discrimination may file a written complaint within 180 calendar days of the last alleged incident. The following person has been designated to handle questions, concerns, complaints, requests for accommodation, or requests for additional information regarding Title VI of The Civil Rights Act.

Title VI Officer
Shontrill Lowe
phone: (615) 862-5625
email: shontrill.lowe@nashville.gov

Main Office
430 Myatt Drive
Nashville, TN 37115
phone: (615) 862-5969

Customer Care
phone: (615) 862-5950
fax: (615) 880-3297
email us your comments and suggestions

Download Title VI Complaint Procedures Document         Download Title VI Complaint Form